About this notice
This notice covers the Utensil World website, operated by CEFS PLASTIC LIMITED. It explains the information stored in your browser for accounts, shopping features and preferences, together with services provided by other organisations.
Cookies and similar storage
Cookies are small files saved on your device and sent back to a website when needed. Local storage keeps information in your browser between visits. Session storage normally lasts for the current browser tab, although your browser may restore it when reopening a session.
The cookie rules also cover these other forms of browser storage. Storage that is strictly necessary to provide a service you request can be used without consent. Other uses may need your consent or must meet a specific legal exception. Reading this notice or continuing to browse does not, by itself, give consent to optional storage.
Storage used by our shop
Clearing browser storage does not delete orders, your customer account or information already saved to your account. See Protecting Your Personal Data for information about those records.
Google Maps and payment services
Google Maps: our Our Story page contains an embedded Google map. The map loads automatically as you approach it on the page. When it loads, your browser connects directly to Google, which receives connection information and may use its own cookies or similar technologies. These depend on your browser and Google settings. See Google’s cookie information for its purposes, cookie lifetimes and available controls.
Stripe: when you choose to pay, the shop redirects you to Stripe’s hosted checkout. Stripe handles your payment details on its own service and may use cookies and similar technologies for payment processing, security and other purposes described in its notices. Read Stripe’s Cookies Policy and Privacy Policy for details and choices.
Links to Facebook, Instagram and other external websites take you to services with their own privacy and cookie information.
Advertising and analytics
We do not currently add advertising pixels or visitor-analytics tags to the shop. The external services described above have their own uses of cookies and similar technologies. If our use of storage changes, we will update this notice. Where consent is required, it must be obtained before the relevant storage is used.
Managing your browser data
You can change your VAT selection, remove favourites and edit your basket using the website controls. Your browser’s privacy or site-data settings also let you view, delete or restrict cookies and browser storage. The website does not currently have a separate cookie-settings panel.
Clearing site data can sign you out and remove your locally saved preferences, guest basket and checkout-recovery information. Account information already saved on our servers remains. Blocking storage may prevent account, basket or payment-recovery features from working correctly. Some local records are created again when you revisit the shop or use its features.
Browser controls help you manage your device; they do not replace consent where the law requires us to obtain it.
Questions
For questions about cookies or personal data, call 0121 359 6124 or use our contact page. You can also read Protecting Your Personal Data.